At food24.ae, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or place an order through our platform.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Billing details (if applicable)
Order Information
- Products ordered
- Order history
- Payment status
- Delivery preferences
Technical Information
- Website usage data through cookies and analytics tools
- Browser type
- Device information
2. How We Use Your Information
We use your information to:
- Comply with legal obligations and prevent fraudulent activities.
- Process and deliver your orders.
- Communicate order updates and customer support.
- Improve our website, services, and user experience.
- Send promotional offers or updates (only if you opt in).
3. Sharing of Information
We do not sell your personal information. We may share your information only with:
- Payment gateways to process payments securely.
- Service providers who help operate our website and services.
- Legal authorities when required by law.
All third-party partners are expected to protect your information and use it only for the intended purpose.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor traffic and usage patterns.
You can disable cookies through your browser settings, but some features of the website may not function properly.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to legal requirements.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
food24.ae does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Restaurant Partner: Mister Idli Restaurant, Ajman, UAE
Website: food24.ae
Email: support@food24.ae
Phone: +971 50 717 5406